Terms and Conditions

1. Agreement to Terms

These Terms and Conditions govern your use of the Kentucky Custom Saunas website and your engagement with the sauna-related services promoted through this website. By accessing this website, submitting a request, or otherwise using the site, you agree to these Terms and Conditions. If you do not agree, please do not use the website.

2. About Our Services

Kentucky Custom Saunas promotes custom sauna design and installation services throughout Kentucky, including indoor saunas, outdoor saunas, infrared saunas, steam rooms, commercial saunas, and compatible pre-built sauna installation.

Kentucky Custom Saunas operates as a service-area and customer referral website. We do not maintain a public retail storefront for customer visits. Requests submitted through the website may be routed to a local Kentucky sauna partner who handles consultations, project evaluation, quotes, scheduling, construction, installation, warranties, and completed work.

Any quote, scope of work, project timeline, payment terms, warranty, construction agreement, or other project-specific commitment is provided separately by the contractor or service provider handling the project and is subject to that provider's written agreement with the customer.

3. Quotes, Estimates, and Pricing

Any pricing information, ranges, examples, or cost discussions shown on this website are provided for general informational purposes only and do not constitute a binding quote or offer.

Final pricing may depend on factors including sauna type, size, materials, site conditions, access, electrical work, plumbing, ventilation, waterproofing, permits, equipment, glass, controls, labor, and other project requirements. A final quote must be based on the specific project and is provided separately by the service provider handling the work.

4. Use of the Website

You agree to use this website only for lawful purposes and in a manner that does not interfere with the rights or use of the website by others. You agree not to:

• Use the website for unlawful, fraudulent, abusive, or harmful purposes.
• Attempt to gain unauthorized access to the website, its servers, forms, accounts, or connected systems.
• Submit false, misleading, fraudulent, or another person's information through the website.
• Use automated systems to scrape, disrupt, overload, or interfere with the website.
• Copy, reproduce, republish, distribute, or commercially exploit website content without permission.

5. Intellectual Property

Unless otherwise stated, the text, graphics, branding, logos, page design, images, and other content displayed on this website are owned by Kentucky Custom Saunas, its operators, or their licensors and are protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, publish, sell, license, or create derivative works from website content without prior written permission, except as permitted by applicable law.

6. SMS and Text Messaging Consent

By providing your mobile phone number and submitting a form on this website, or by otherwise opting in to text communications, you consent to receive text messages related to your inquiry, consultation, quote, appointment scheduling, reminders, and service updates.

Program description: Kentucky Custom Saunas may send text messages to customers and prospective customers concerning project inquiries, consultations, quotes, scheduling, reminders, and service-related updates.

Message frequency: Message frequency varies based on your interaction with us and the status of your inquiry or project.

Message and data rates: Message and data rates may apply depending on your mobile carrier and service plan. Carrier charges are your responsibility.

Opt-out: You may opt out of text messages at any time by replying STOP. After opting out, you may receive a confirmation message. You may opt in again later if you choose.

Help: For assistance, reply HELP to a message or call (502) 717-1515.

Privacy: Mobile opt-in information and consent will not be sold or shared with third parties or affiliates for their marketing or promotional purposes. Please review our Privacy Policy for additional information about how personal information is handled.

Consent to receive text messages is not a condition of purchasing goods or services. Mobile carriers are not liable for delayed or undelivered messages.

7. Third-Party Contractors, Partners, and Links

This website may connect customers with independent contractors, service providers, suppliers, manufacturers, or other third parties. It may also contain links to third-party websites or resources.

Third parties are responsible for their own services, products, statements, warranties, pricing, agreements, workmanship, and business practices. Access to third-party websites is at your own risk and is subject to the terms and policies of those third parties.

8. Project Information and Site Conditions

Information provided through this website does not replace an on-site evaluation, product specifications, manufacturer instructions, engineering advice, trade-specific review, or local building requirements where applicable.

Sauna and steam-room projects may require electrical, plumbing, waterproofing, ventilation, structural, equipment, or permitting considerations depending on the project. Final responsibility for project scope, code compliance, permits, and installation requirements is determined under the agreement with the contractor or service provider performing the work.

9. Disclaimer of Warranties

This website and its content are provided on an "as is" and "as available" basis. While reasonable efforts are made to keep information useful and accurate, Kentucky Custom Saunas makes no guarantee that website content will always be complete, current, error-free, or suitable for every project.

Any warranties relating to completed sauna construction, equipment, materials, installation, or workmanship are provided separately, if applicable, by the contractor, manufacturer, supplier, or service provider responsible for that work or product.

10. Limitation of Liability

To the fullest extent permitted by applicable law, Kentucky Custom Saunas and its website operators shall not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or related to your use of this website, reliance on website content, inability to use the website, or interactions with third-party service providers.

Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.

11. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless Kentucky Custom Saunas and its website operators from claims, liabilities, losses, damages, and expenses arising from your misuse of the website, violation of these Terms, or infringement of the rights of another person or entity.

12. Changes to These Terms

We may revise these Terms and Conditions from time to time. Updated Terms will be posted on this page with a revised "Last updated" date. Your continued use of the website after updated Terms are posted constitutes acceptance of the revised Terms.

13. Governing Law

These Terms and Conditions are governed by the laws of the Commonwealth of Kentucky, without regard to conflict-of-law principles, except where applicable federal law controls. Any dispute relating solely to use of this website shall be subject to the jurisdiction of courts having proper jurisdiction in Kentucky.

14. Contact Us

If you have questions about these Terms and Conditions, contact us using the information below.